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Booking Your Holiday
Can I reserve a specific caravan, lodge or bungalow?
If you are booking to stay a week or more with us from a Saturday, you may select a specific […]
Read MoreDo you do Sun or Newspaper holidays?
No, we don’t, but our holidays are great value and include entertainment passes, linen and electricity unlike most voucher holidays […]
Read MoreCan I book a 2020 model caravan?
The new 2020 model Casamor 3 Bedroom Caravans numbers are 456, 460, 465, 467, 469, 470, 473, 474, 479 and […]
Read MoreHow much is the deposit for a holiday?
When booking your holiday you will need to pay a deposit as follows: Where the total holiday cost is: Up […]
Read MoreWhat payment methods do you accept?
The following Credit & Debit Cards are accepted and we have NO credit card surcharges! Visa Debit Visa Credit Mastercard […]
Read MoreWhen do I need to pay my remaining balance?
The balance of the price of your holiday is payable 6 weeks before your arrival date. If your booking is […]
Read MoreHow do I make a booking?
Once you have decided when you would like to stay, for how long and in which accommodation, you can make […]
Read MoreHow do I pay my remaining balance?
You can pay your remaining balance via the Manage My Booking section of our website. Just enter your booking reference […]
Read MoreDo you accept single sex parties or groups of young adults?
Our holiday park caters primarily for families and couples so please contact us on 03451 65 6265. Please note: If […]
Read MoreCan I change my holiday?
Amendments to your booking may be made by going to Manage My Booking on our website or by telephoning our Welcome Customer […]
Read MoreDo you accept group bookings?
We do not normally accept group bookings for groups occupying more than four (4) holiday homes therefore please contact us […]
Read MoreHow do I cancel my holiday?
You have the right to cancel your booking within seven days of the date of the booking without incurring any […]
Read MoreWhen booking, do babies count in the party numbers?
Babies under the age of two do not form part of the group total.
Read MoreDo you offer cancellation cover or insurance?
Basic cancellation cover is included in the price of a holiday booked direct with us, please click here for details […]
Read MoreCan I pay for my holiday by installments?
Yes, you can pay by installments. The amounts you can pay will vary depending on the total balance payable and […]
Read MoreHow do I order a brochure?
You can order a brochure by clicking here: Brochure Request
Read MoreWhat’s included in the price of a Welcome Family holiday?
When you book direct with us you get all this included in the price! Use of all park facilities Entertainment Passes Electricity and Gas […]
Read MoreDo you have any promotion or voucher codes?
We occasionally issue voucher or promotion codes either on Facebook, our website or by email newsletter. You can follow us […]
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