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YOUR HOLIDAY WITH US – FAQ’s
Availability
Saturday - Saturday: 7 Nights
Friday - Monday: 3 Nights
Monday - Friday: 4 Nights
Saturday - Saturday: 14 Nights
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Welcome Family Private Owners Page
Coronavirus Terms and Conditions
How far is the nearest train station?
Are there bus stops nearby and where do the buses go?
Are there supermarkets near to Welcome Family?
Can I get my online shopping delivered to the site?
What is the Entertainment Programme for this year?
Can I buy a caravan?
Where can I buy Welcome merchandise?
Which holiday homes accept dogs or pets?
Which holiday homes do not accept dogs or pets?
Can I bring 2 dogs?
How much does it cost to bring my dog or pet?
What are the rules for dogs?
Do you allow other pets, i.e cats, birds, rabbits?
Can I leave my dog in the caravan / holiday home when I go out?
What do I need to bring on holiday with me?
What time is check in?
Are beds made up for me?
What’s the best way to sort the single from the double linen?
How much are the Fun Passes if I am staying in privately owned accommodation?
Can I purchase a Fun Pass and use your facilities if i’m not staying on site / Can I buy a Day Pass?
What are the opening hours of Cruisers Club?
Is Crazy Golf free?
What is the menu at Welcome Bite?
Do you have a launderette?
What services are offered at reception?
What are the Reception opening hours
Where can I get medical help?
There are ants in my accommodation, what should I do?
Can I have a barbeque?
What events are on around Dawlish?
What time do I need to check out?
Can I add extra nights to my holiday?
What happens if I leave something in my accommodation?
How can I leave feedback?
What’s included in the price of a Welcome Family holiday?
Can I reserve a specific caravan, lodge or bungalow?
Can I book a 2020 model caravan?
How much is the deposit for a holiday?
What payment methods do you accept?
When do I need to pay my remaining balance?
How do I pay my remaining balance?
Can I change my holiday?
How do I cancel my holiday?
Do you offer cancellation cover or insurance?
How do I order a brochure?
Do you have any promotion or voucher codes?
Do you do Sun or Newspaper holidays?
Do you cater for guests with accessibility needs?
Is any accommodation suitable for wheelchair users?
What equipment is included in my holiday home?
Is bed linen included?
Is cot linen supplied?
Do you supply cots or travel cots?
Do I need to bring towels / Are towels included?
What size are the beds?
Does my accommodation have a hairdryer?
Does my accommodation have heating?
Does my accommodation have a microwave and toaster?
Does my accommodation have a DVD player?
Does my accommodation have a fridge freezer?
Can I smoke in my accommodation?
Do TV’s have HDMI / USB ports
Where can I park my car?
Can I bring more than one car?
Will my travel cot fit in my accommodation?
Do you have holiday homes which take 9 guests?
Does the park have internet access / WI Fi
Is there a map of the park?
How far is the nearest beach?
How do I make a booking?
Do you accept single sex parties or groups of young adults?
Do you accept group bookings?
When booking, do babies count in the party numbers?
Can I pay for my holiday by installments?
Your Upcoming Holiday with Us
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Watch Sky Sports TV in our New Lounge Bar
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Caravan Holidays in Dawlish
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20th May 2020
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