FAQ

Reception opening hours (during the holiday season):

Sunday to Saturday : 9am – 6pm

(During busy periods or busy Check-in days, we may open later as required)

When Reception is closed, our Welcome Wardens who are situated at The Starlight Club door are available to help until midnight.

Emergencies: Outside of Reception and The Starlight Club hours, please call 0800 044 8134 (for emergencies only please).