Check in time is from 4pm.

You are most welcome to arrive before then and make use of our facilities, but please make sure you speak to a member of the Reception team to allow us to arrange this for you. However, we recommend you try and time your arrival as close to 4pm as possible. This will give you the highest chance of your accommodation being cleaned, checked and ready for you to start your fantastic Welcome Family holiday without delay.

If you arrive after Reception has closed, up to 10pm you are able to go to The Starlight Club to check-in. In case of an emergency please contact us on 0800 044 8134 up until 12.00 pm midnight.  After this time you won’t be able to check in until 9.00am in Reception.