FAQ Category: All about Your Holiday Home

Unfortunately we do not provide fans in our accommodation but you are more than welcome to bring your own.

Some of our accommodation does not have double glazing so please check your accommodation details.

We do not offer non-slip mats in the bathrooms but you are more than welcome to bring your own.

There is a really quick way to tell! Linen with red stitching is double and linen with blue stitching is single.

Beds are not made up on arrival, so your sheets and pillowcases can be collected on arrival from the Spanish Villa Reception. If you are staying in one of our Premier Caravans, Lodges, Bungalows or Apartments you can arrange to have your…

All our accommodation is heated throughout. If you need any help with your heating during your stay please pop into Reception.

We do not supply hairdryers in your accommodation, but you can hire one from Reception.

Bed sizes in Bungalows (Wavesurfer, Sandsurfer and Starsurfer): Singles are 2′ 6″ or 3ft [standard size] Doubles are 4′ 6″ Bed sizes in Lodges (Casita, Casamigo and Casafina): 3 of the single beds are 3 ft [standard size] 1 single bed is…

If being used in a caravan, a travel cot may be placed in one of the twin bedrooms by folding one bed underneath the other to make room for the cot. If being used in a bungalow, the cot should fit in…

Yes, you will need to bring your own towels, however you can hire them from Reception if you need to.

Yes, you can bring more than one car if this is necessary, but please park in one of the overflow car parks on the outskirts of the park so that you do not take nearby spaces for others who may be elderly…

Yes, we hire out foldable travel cots. If you would like to hire one for your holiday, you can add this option at the time of booking or you can also hire one when you get here - just pop into Reception…

Not all our units have parking close by and in our busier periods it may be necessary to use one of the communal car parks a short walk away. Please note: a limited number of disabled parking signs are available for hire free of…

No, we do not supply cot linen.

Yes, all our televisions are flat screen and have HDMI and USB ports.

Bed linen is included in your holiday cost. Towels are not included but can be hired from Reception. Please note that beds are not made on arrival and you will need to collect your bed linen from reception. You can add having your beds made up…

No, all accommodation is non-smoking. Ash trays are provided for outside use only. Please dispose of cigarettes carefully and in the designated bins provided.

In your Holiday Home you’ll find a fully equipped kitchen, with all the crockery, cutlery and cooking utensils you’re likely to need including a microwave, fridge, toaster, kettle, cooker and oven. Duvets and pillows will already be in your holiday home but…

There are fridge freezers in all accommodation except Coral Reef and Sunrise where there is an under-counter fridge with freezer compartment.

Yes, all of our accommodation have a microwave and toaster.