Welcome to the Welcome Family Private Owners page.

This page is for information and resources on your private home ownership here with us at the park.

If you cannot find the information you are looking for please email the team here where we will be able to help you.

In case of emergency could all owners please ensure that Reception has a spare key for your accommodation and a contactable phone number.

It is essential that you have up-to-date and comprehensive insurance in place for your accommodation which must include full public liability.

We reserve the right to withdraw the use of our facilities if you have an unpaid invoice.

We do not accept any non-holiday makers on site (i.e. people working in the area, homeless etc). We also do not accept long term rentals.

The bins that are located around the park are for kitchen waste only and must not be used for anything else. CCTV is monitored even when the park is closed and we will invoice for the removal of any other content. Please arrange your own disposal of old furniture/bulky items/domestic appliance and builders waste.

Please do not store children’s toys, climbing frames/chairs etc outside of your accommodation.

During our peak times of school holidays and bank holiday weekends, priority access to The Starlight Club is given to our Welcome Family Holiday Park guests from 6pm.

During these peak times private owners and their guests will be able to gain entry to The Starlight Club from 9pm where space permits and will be free of charge.

During our off peak times, private owners and their guests can gain entry to The Starlight Club from 7pm where space permits and will be free of charge.

Proof of booking must be shown in the foyer of the club with a maximum of 6 people per booking permitted entry.​

Due to the increase in running costs, the price of the Tropicana Fun Pool passes has increased to £4 per adult per day and £3 per
child per day. Passes can be bought from Reception on a daily basis where proof of booking must be shown.

Please make sure that this information is communicated to your guests.

If you have any queries please let us know and in the meantime here’s to a happy and healthy 2023.

Please click the link below for the Welcome Family Holiday Park – Park Rules