Welcome to the Welcome Family Private Owners page.

This page is for information and resources on your private home ownership here with us at the park.

If you cannot find the information you are looking for please email the team here where we will be able to help you.

In case of emergency could all owners please ensure that Reception has a spare key for your accommodation and a contactable phone number.

It is essential that you have up-to-date and comprehensive insurance in place for your accommodation which must include full public liability.

We reserve the right to withdraw the use of our facilities if you have an unpaid invoice.

We do not accept any non-holiday makers on site (i.e. people working in the area, homeless etc). We also do not accept long term rentals.

No overnight stays permitted between the 15th January – 15th March inclusive

The bins that are located around the park are for kitchen waste only and must not be used for anything else. CCTV is monitored even when the park is closed and we will invoice for the removal of any other content. Please arrange your own disposal of old furniture/bulky items/domestic appliance and builders waste.

Please do not store children’s toys, climbing frames/chairs etc outside of your accommodation.

Charges (per day) for our facilities:

Club Access: Adults (18+) £6 Children (5-17) £4
Swimming Pool: Adults (18+) £6 Children (5-17) £4
Children under 5 years old are admitted to both facilities free of charge.
Only Private Owners Passes will be accepted as entry to the Starlight Club and Swimming Facilities.

To purchase passes from Reception or the Starlight Club, you must provide proof that you are staying on site. (Card payment only at the Starlight Club)

We would be grateful if you could ensure that your Guests are made aware of these charges at the time of making their booking, to avoid any unnecessary embarrassment on their arrival.

If you have any queries please let us know and in the meantime here’s to a happy and healthy 2025.

Please click the link below for the Welcome Family Holiday Park – Park Rules