Welcome to the Welcome Family Private Owners page.

This page is for information and resources on your private home ownership here with us at the park.

If you cannot find the information you are looking for please email the team here or call 03451 65 62 65 where we will be able to help you.

Please make sure that you have comprehensive insurance in place for your accommodation with full public liability.

2021 Facilities

For the 3rd year running we will be holding our prices for the Tropicana Fun Pool Passes and Cruisers Club Entertainment passes.

Tropicana Fun Pool Passes can be bought at Reception on the day for a minimum of two consecutive days at a cost of £1.50 per day for adults and £1.00 per day for children over 5, under 5’s are free of charge..

Cruisers Club passes for the evening entertainment can be bought from the Cruisers Club reception on a daily basis after 7pm. These are charged at £1.50 per day for adults and £1.00 per day for children over 5, under 5’s are free of charge. Please note that you and your guests will only be able to buy these passes after 7pm where space permits and we are only able to accept cash payments.

There will be no Hire service. We are asking for all guests to make their own arrangements. We apologise for the difficulties this may cause you, but everyone’s safety must come first. Please make sure you inform any of your guests of this before they arrive on the park so they can make the necessary arrangements.

The Launderette will be open and you can obtain washing tokens from Reception during opening hours. We regret we will be unable to supply 50p cash for the driers.

You can find out more information about the park here

Christmas 2021

We are delighted that we are able to open our doors to you for the festive season! There will be lots of entertainment and festive fun and we will keep you updated.

If you or your guests are staying with us on Christmas Day, a delicious 2-course Christmas Lunch will be available to pre-book from the Welcome Bite. Christmas Lunch will include a choice of turkey, beef, cod or vegan nut roast with all the tasty trimmings, plus a choice of cheesecake, sticky toffee pudding, Christmas pudding or a mince pie for just £34.95 for adults and £24.95 for children 12 and under.

Lunch bookings can be made for 1pm, 2pm, 3pm or 4pm.

In order to book your lunch you will need to send an email to fun@welcomefamily.co.uk with your accommodation number, preferred time and choice of main course and dessert.

We will then call you over the next few weeks and confirm what time your booking is for and take full payment.

Full payment must be made for all lunches at this time and please note this is non-refundable. Places will be booked on a first come first served basis and the last day for booking will be on 10 December 2021.

We are still operating with a skeleton team and at this time we are having to prioritise our existing bookings, so it may take us longer than we would like to respond to any enquiries you make. We thank you for your patience during this time.

Once again, we would like to say thank you for your support and we hope that you and your family take care and stay safe.

We look forward to Welcoming you and your guests to the park.