Welcome to the Welcome Family Private Owners page.

This page is for information and resources on your private home ownership here with us at the park.

If you cannot find the information you are looking for please email the team here where we will be able to help you.

It is essential that you have up-to-date and comprehensive insurance in place for your accommodation which must include full public liability.

The bins that are located around the park are for kitchen waste only and must not be used for anything else. CCTV is monitored even when the park is closed and we will invoice for the removal of any other content.

During our peak times of school holidays and bank holiday weekends, priority access to the Cruisers Club is given to our Welcome Family Holiday Park guests from 6pm.

During these peak times private owners and their guests will be able to gain entry to the Cruisers Club from 9pm where space permits and will be free of charge.

During our off peak times, private owners and their guests can gain entry to the Cruisers Club from 7pm where space permits and will be free of charge.

Proof of booking must be shown in the foyer of the club with a maximum of 6 people per booking permitted entry.

Due to the increase in running costs, the price of the Tropicana Fun Pool passes has increased to £4 per adult per day and £3 per child per day. Passes can be bought from Reception on a daily basis where proof of booking must be shown.

From November through to the end of December our guests will be able to book a Lodge, Premier Caravan or a Bungalow.

As part of the park will be closed during this time, there will be more availability in the Cruisers Club so this period would not be classed as a peak season.

Therefore, the same applies as above. From Monday 7 November, private owners and their guests will be able to access the Cruisers Club from 7pm where space permits and will be free of charge. Proof of booking must be shown in the foyer of the club with a maximum of 6 people per booking permitted entry.

Please bear in mind that entry for the Cruisers Club on Christmas Day and New Years Eve will alter but we will be in contact once we have more information.

From Friday 4 November the Tropicana Fun Pools will be closed until the park re-opens in 2023.

Please make sure that this information is communicated to your guests.

If you have any queries please let us know and in the meantime here’s to a happy and healthy 2022.