3. About the Park
If you pop into Reception we will give you a token for our luggage room for a £5 refundable deposit.
We do not accept vehicles over 18ft long or 5.5m.
You are able to bring more than 2 cars but would ask that you use the additional overflow carparks towards the rear of the park.
The nearest cashpoint to the park is at Geralds Supermarket just across the road. Please bear in mind that this cashpoint charges for the transaction.
The nearest free cashpoint is at Sainsbury’s supermarket.
You can collect your Crazy Golf clubs and balls from the Tropicana Fun Pools between 9am and 1pm and 2pm and 6pm.
Yes, we do allow barbecues; however, please respect your neighbours; keep the BBQ well away from your caravan; and, most importantly, do not dispose of the ashes in the bin until the following day when you are sure they are cold.
You must not put barbecues on the steps or verandas of your holiday home.
Because our grassy pitches here at Welcome are the perfect environment for ant nests, we occasionally have ant colonies. It is practically impossible to eradicate ants permanently, so in order to minimise their intrusion into our lives, please carefully dispose of food waste in the bins provided and empty them regularly.
Should these measures fail to deter the ants from paying you a visit, please let us know at Reception. But don’t worry: ants might be a nuisance, but those found in this country are absolutely harmless; they don’t sting or bite – they’re just hungry!
Local Doctor Surgeries are unable to see any new patients so if you are feeling unwell we would recommend you seek medical help from one of the services listed below.
Medical advice by phone
Royal Devon & Exeter Hospital
- Royal Devon & Exeter Hospital, Barrack Road, Exeter, EX2 5DW
Tel: 01392 411611
- Torbay Hospital, Lowes Bridge, Torquay, TQ2 7AA
Tel: 0300 4568000 or 01803 614567
Dawlish Minor Injuries Unit
- Dawlish Minor Injuries Unit, Barton Terrace, Dawlish, EX7 9QH
Tel: 01626 868500
NHS Walk-In Centres
NHS Exeter Walk-In
- NHS Walk-In Centre, 31 Sidwell St, Exeter, EX4 6NN
Tel: 01392 276892
Dawlish Warren Pharmacy – located opposite the bus stop
- Dawlish Warren Pharmacy, 1 Warren Road, Dawlish Warren, Dawlish, EX7 0PQ
Tel: 01626 863649
Reception opening hours (during the holiday season):
- Saturday: 8am – 8pm
- Sunday to Friday: 9am – 6pm
When Reception is closed, our Welcome Wardens who are situated at The Starlight Club door are available to help until midnight.
Emergencies: Outside of Reception and The Starlight Club hours, please call 03451 65 62 65 (for emergencies only please).
Our Reception Services provide customer care and support for all your holiday needs during your entire stay, including:
- Family attraction leaflets & discount vouchers
- Travel information
- Equipment hire
- Lost property
- Customer lounge
- Linen requirements
- Luggage lockers
- Welcome gifts and mementoes for sale
The Welcome Wash Launderette is situated in the middle of the Park.
- Washing machines are self-dosing with washing liquid and fabric conditioner – tokens can be purchased from Reception which are currently charged at £5.00 per token
- Tumble dryers take £1 and 50 pence coins
- An iron and ironing board is available and currently charged at 20 pence per session
- Open from 9:00am until 8:30pm daily (last wash 7:30pm)
Machines have 7kg drums and use Biological Light washing liquid and Comfort fabric conditioner.
- Do not leave washing or drying unattended.
- Children should not be left unsupervised in the launderette.
- Equipment should only be used according to the instructions.
Situated in The Starlight Club, the Diner is there to make your family holiday mealtimes so much easier. They are super tasty and have all the usual favourites you would want to see on your holiday menu. Breakfast, lunch and dinner is catered for using quality, fresh ingredients, which are locally sourced where possible.
Breakfast is served from 10am to 12pm. Open again from 6pm, the Diner then starts serving your family’s evening meals. Burgers, pizzas and hot dogs are, of course, all on the menu, and there is also a fab selection of pub favourites, such as lasagne, scampi, curries, southern fried chicken and hot chicken wings. Yummy!
Yes it is! All you need to do is pop along to the Tropicana Fun Pools and collect your Crazy Golf Score Cards, golf balls and putters and away you go! The Pool is open from 9am to 1pm and 2pm to 7pm, take along your Fun Passes with you and the last game is 6pm.
The Starlight Club opening hours are:
Saturday and Sunday
- 10am to midnight
Monday to Friday
- 10am to 2pm
- 6pm to midnight
Please note the bar opens from 11am
Sorry, but our facilities are only for the use of guests that are staying with us on site. We do not sell day passes.
During our peak times of school holidays and bank holiday weekends, priority access to The Starlight Club is given to our Welcome Family Holiday Park guests from 6pm.
During these peak times private owners and their guests will, where space allows, be able to gain entry to The Starlight Club from 9pm and it will be free of charge.
During our off-peak times private owners and their guests can, where space allows, gain entry to The Starlight Club from 7pm and it will be free of charge.
Proof of booking must be shown in the foyer of the club with a maximum of 6 people per booking permitted entry.
Due to the increase in running costs, the price of the Tropicana Fun Pool pass has increased to £4 per adult per day and £3 per child per day. Passes can be bought from Reception on a daily basis where proof of booking must be shown.
Dawlish Warren beach is about a 10 minute level walk away from Welcome Family Holiday Park.
Wi-Fi is FREE at Welcome Family when you book direct with us. Additional devices can be added at a charge of £1 per day which you can get in Reception when you arrive.
We have a great selection of mementoes for sale, all with our Welcome logo, including sweatshirts, tee-shirts, caps and lot’s of gifts and toys. The full range can be seen and purchased in Reception.
Sadly, we are unable to process mail orders.
Sorry, but we do not sell any of our accommodation.
Most supermarkets can deliver online orders to the park – to do this you can usually add a temporary delivery address:
Welcome Family Holiday Park
To avoid confusion, we suggest that you add a note to the order for the driver to phone you when they arrive and that you meet them at the reception car park.
Shopping should not be delivered until after 6pm on the day of arrival.
Unfortunately, we are not able to keep / take in deliveries for you.
There are a couple of small supermarkets just across the road. The nearest large supermarket is Sainsburys Dawlish, which is a 5 minute drive away. In Teignmouth there is a Waitrose and Morrisons. There is also a Tesco and Asda in Newton Abbot and a fairly big Co-op in Dawlish – so there is plenty to choose from!